Agreement to Terms

These Terms of Service ("Terms") govern your use of Pirai AI's survey automation platform and services ("Service") operated by Pirai AI ("Company," "we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Service Description

Pirai AI provides automated survey programming services, including:

• Conversion of Word documents to Qualtrics advanced format text
• Automated survey question entry and formatting
• Survey logic and structure optimization
• Integration with survey platforms and tools

2. User Accounts and Eligibility

2.1 Account Creation

To access certain features of our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Service. By using the Service, you represent that you meet these requirements.

2.3 Business Use

Our Service is intended for business and professional use. You represent that you are using the Service for legitimate business purposes.

3. Acceptable Use

3.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• In any way that violates applicable laws or regulations
• To create surveys with illegal, harmful, or offensive content
• To collect personal information without proper consent
• To spam, harass, or violate others' privacy rights
• To attempt to gain unauthorized access to our systems

3.2 Content Responsibility

You are solely responsible for all content you upload, process, or generate using our Service. We do not review, approve, or endorse any user content.

4. Intellectual Property Rights

4.1 Our Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Pirai AI and its licensors. The Service is protected by copyright, trademark, and other laws.

4.2 Your Rights

You retain all rights to your original survey content and data. By using our Service, you grant us a limited license to process your content solely to provide the Service.

4.3 Generated Content

You own the survey formats and outputs generated by our AI technology using your input content.

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Payment Terms

6.1 Pricing

Current pricing information is available on our website. Prices are subject to change with reasonable notice.

6.2 Payment

Payment is due according to the billing terms specified in your service plan. Failure to pay may result in service suspension or termination.

6.3 Refunds

Refund policies are specified in your service agreement. We may provide refunds at our discretion for unused services.

7. Service Availability

7.1 Uptime

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

7.2 Support

We provide customer support through email and other channels as specified in your service plan.

8. Limitation of Liability

Our total liability for any claims related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold Pirai AI harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using account settings if available.

10.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or for other legitimate business reasons.

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account data according to our data retention policies.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in [Your Jurisdiction].

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or prominent notice on our website. Continued use of the Service constitutes acceptance of modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us: