CX and EX teams manage ongoing survey programmes across multiple platforms, environments, and regions. When programmes need updating, migrating between platforms, or deploying to new geographies, the manual rebuild work adds up fast.
Pirai AI converts existing survey documents into any platform format and gives CX and EX teams a suite of free tools to document, audit, and compare workflow configurations across environments — all in the browser, with no uploads required.
Workflow Documentation for CX Teams
CX programmes running on Qualtrics often involve complex workflow configurations — Dashboard data mappings, XM Directory contact field mappings, and workflow task configurations that need to be documented before migrations or handovers. The free Qualtrics Toolkit includes browser-based extractor scripts that pull the complete configuration of any workflow task into a CSV in seconds.
The Dashboard Field Mapper documents all field types and data source mappings from a Qualtrics Dashboard. The XM Directory Mapper extracts all contact and transaction field mappings from the Update XM Directory Contacts task. Both tools are free, client-side, and require no installation.
Environment Comparison Before Deployment
Configuration drift between Dev, Test, and Production environments is one of the most common causes of CX programme failures that are difficult to diagnose. Extract configurations from each environment using the free mapper tools, then upload the CSVs to the Pirai AI CSV Comparator to instantly identify differences. The AI Survey Advisor reviews every survey instrument for methodology and wording issues before respondents see it.
Key Capabilities
- Convert survey programmes to Qualtrics, QuestionPro, SurveySparrow, and 24+ platforms
- Extract and document Qualtrics Dashboard, XM Directory, and workflow task configurations
- Compare Dev, Test, and Prod configurations with the free CSV Comparator
- AI Survey Advisor reviews every survey for methodology and wording issues
- 16 languages supported for global CX and EX programmes
Frequently Asked Questions
Pirai AI converts survey instruments from their source document format to any of 27+ platform formats. A CX survey programme moving from SurveyMonkey to Qualtrics converts from the source Word specification without manually rebuilding every question in the new platform.
Yes. The free Qualtrics Toolkit includes browser-based extractor scripts for Dashboard field mappings, XM Directory contact mappings, Basic Transform Task mappings, and Add Contacts and Transactions to XMD task mappings. Each tool exports a complete configuration CSV in under two minutes.
Pirai AI Flow is a conversational AI Chrome extension that builds Qualtrics dashboards through natural language. CX teams use it to configure widgets, apply filters, and clone pages for regional breakdowns without navigating configuration panels manually.
The Pirai AI CSV Comparator is a free browser-based tool that compares two CSV files side by side and highlights differences row by row. CX teams use it to compare Qualtrics workflow configurations extracted from Dev, Test, and Production environments before promoting changes to live.
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