Enterprise-Grade Security & Privacy

Your survey data deserves the highest level of protection. We've built comprehensive security measures and GDPR compliance into every aspect of our platform.

🔒
SOC 2 Ready
🛡️
GDPR Compliant
🔐
Enterprise Auth
📊
Full Audit Trail
🌍
Global Compliance
🔍
Regular Audits

🛡️ Our Comprehensive Data Protection Promise

Your survey documents are processed with the highest security standards and deleted immediately after conversion. We implement zero-retention policies for document content while maintaining comprehensive security monitoring and audit trails.

📤
Secure Upload
Encrypted transmission via TLS 1.3 with certificate pinning
🔐
Encrypted Processing
AI conversion in isolated, encrypted memory containers
📥
Secure Delivery
Encrypted download with integrity verification
🗑️
Immediate Purging
Cryptographic deletion within 15 minutes

🔒 Zero-Retention Guarantee

Document Content

Deleted immediately after processing

Processing Logs

Anonymized, 90-day maximum retention

AI Training

Your data never used for model training

Third-Party Access

Strictly prohibited and technically prevented

Comprehensive Security Architecture

Multiple layers of security protect your data throughout the entire survey conversion process

🔐

Authentication & Access Control

Enterprise-grade user authentication with multi-layered protection mechanisms.

  • Firebase Authentication with session management
  • Automatic 1-hour timeout for inactive sessions
  • Login protection: 5 attempts before 15-min lockout
  • Secure session state with automatic cleanup
  • Multi-factor authentication ready infrastructure
🛡️

Data Protection & Privacy

Advanced privacy controls ensure your sensitive information remains protected.

  • Automatic email masking in all system logs
  • Hash-based user identification for privacy
  • IP address protection through secure hashing
  • Zero browser localStorage for sensitive data
  • Privacy-by-design architecture principles
📋

Input Validation & Security

Comprehensive validation prevents malicious inputs and ensures data integrity.

  • File type restrictions (.docx, .xlsx, .xls only)
  • File size monitoring with automatic alerts
  • Bot protection through honeypot fields
  • Content sanitization and input validation
  • Injection prevention across all inputs
📊

Monitoring & Audit Trail

Complete visibility into platform usage with comprehensive security monitoring.

  • Real-time security event tracking
  • Complete user action history logging
  • Failed attempt monitoring and alerts
  • Performance monitoring for large files
  • Automated daily security summaries
🔑

API & Service Security

Secure integrations with industry-leading providers ensure end-to-end protection.

  • Encrypted API key management system
  • OpenAI integration with cost monitoring
  • Firebase enterprise-grade security rules
  • Rate limiting protection against abuse
  • Secure service-to-service communication
🏗️

Infrastructure Security

Robust infrastructure security with enterprise-grade hosting and monitoring.

  • HTTPS/SSL encryption for all connections
  • Secure cloud deployment on Render platform
  • Environment variable protection
  • Automated security updates and monitoring
  • Protected version control with GitHub

Compliance & Regulations

Built to meet enterprise compliance requirements and international data protection standards

🇪🇺
GDPR Compliance
Full compliance with EU data protection regulations including user rights and data processing transparency
🔒
SOC 2 Ready
Security architecture designed for SOC 2 Type II compliance with comprehensive controls
📋
Data Processing Records
Complete documentation of data processing activities as required by Article 30
Data Retention
Clear retention policies: documents deleted immediately, logs retained maximum 90 days
🛡️
Privacy by Design
Privacy protection built into every system component from the ground up
📊
Audit Ready
Comprehensive logging and reporting systems designed for compliance audits

Security Certifications & Audits

Continuous security validation through industry-standard certifications and regular assessments

🔒

SOC 2 Type II Compliance

Comprehensive security, availability, and confidentiality controls audit in progress.

  • Security controls framework implementation
  • Independent third-party assessment
  • Continuous monitoring and improvement
  • Expected completion: Q3 2025
🛡️

ISO 27001 Framework

International standard for information security management systems implementation.

  • Comprehensive security policy framework
  • Risk assessment and management
  • Incident response procedures
  • Continuous improvement processes
📋

Regular Security Assessments

Ongoing security validation through penetration testing and vulnerability assessments.

  • Quarterly penetration testing
  • Automated vulnerability scanning
  • Code security reviews
  • Third-party security audits
🔍

Compliance Monitoring

Real-time compliance monitoring and reporting across all security domains.

  • Automated compliance checking
  • Real-time security dashboards
  • Regulatory change tracking
  • Compliance reporting automation

Security Metrics & Performance

Transparent security metrics demonstrating our platform's reliability and protection standards

🎯
99.9%
Platform Uptime
Since launch (June 2025)
< 15min
Data Retention
Maximum document storage time
🔒
0
Security Incidents
Since platform launch
🛡️
24/7
Security Monitoring
Automated threat detection

🔍 Additional Security Statistics

100%
Encrypted Data Transmission
90 days
Maximum Log Retention
5 attempts
Login Attempt Limit
1 hour
Session Timeout

Advanced Security Features

Enterprise-grade security controls that protect your data at every level

🧠

Memory Management

Secure handling of documents in memory with automatic cleanup processes.

  • Secure document processing in isolated memory
  • Automatic temporary file deletion
  • Memory leak prevention and monitoring
  • Session-based data isolation
🔍

Threat Detection

Advanced monitoring systems detect and respond to potential security threats.

  • Anomaly detection for unusual access patterns
  • Automated threat response mechanisms
  • Suspicious activity flagging and logging
  • Real-time security alerts

Performance Security

Security measures that don't compromise performance while maintaining protection.

  • Efficient encryption with minimal overhead
  • Optimized security checks for large files
  • Scalable security architecture
  • Performance monitoring with security context

Current Security Capabilities

Robust security features fully implemented and operational today

✅ Production-Ready Security Features

All security measures listed below are fully implemented, tested, and actively protecting your data:

🔐

Active Authentication Controls

Enterprise-grade authentication system currently protecting all user sessions.

  • Firebase Authentication with encrypted sessions
  • Automatic 1-hour session timeout (implemented)
  • 5-attempt login lockout with 15-minute cooldown
  • Secure password requirements and validation
  • Real-time session state monitoring
📊

Complete Activity Monitoring

Comprehensive logging and monitoring system tracking all platform activity.

  • Firestore audit trail (live)
  • User activity logging with privacy protection
  • Conversion tracking and performance monitoring
  • Security event detection and alerting
  • Daily automated security summaries
🛡️

Data Protection Controls

Advanced privacy protection actively safeguarding your personal information.

  • Automatic email masking in all logs (active)
  • Hash-based user identification system
  • Zero browser localStorage for sensitive data
  • IP address hashing for privacy protection
  • GDPR-compliant data processing procedures
🔍

Input & File Security

Comprehensive validation protecting against malicious inputs and file attacks.

  • File type restrictions (.docx, .xlsx, .xls only)
  • File size monitoring with automatic alerts
  • Honeypot bot protection (active)
  • Content sanitization and validation
  • Injection prevention across all user inputs
🧠

Memory & Process Security

Secure document processing with automatic cleanup and memory protection.

  • Isolated document processing in secure memory
  • Automatic temporary file deletion (15 minutes max)
  • Session-based data isolation
  • Memory leak prevention and monitoring
  • Cryptographic deletion of processed content
🔑

API & Infrastructure Security

Secure integrations and infrastructure protecting all data transmission.

  • Encrypted API key management (Streamlit secrets)
  • OpenAI integration with usage monitoring
  • HTTPS/TLS encryption for all connections
  • Environment variable protection
  • Secure cloud deployment on Render platform

Your Data Rights

We respect your privacy rights and provide full control over your personal data

📥

Right to Access

Access all your personal data we process in a structured, machine-readable format.

  • Complete data export functionality
  • Structured data format (JSON/CSV)
  • Account information and activity logs
  • Response within 30 days maximum
🗑️

Right to Erasure

Request complete deletion of your account and all associated personal data.

  • Complete account deletion process
  • Removal from all backup systems
  • Confirmation of successful deletion
  • Immediate processing of deletion requests
✏️

Right to Rectification

Correct any inaccurate personal data and complete incomplete information.

  • Account information updates
  • Data accuracy verification
  • Immediate correction processing
  • Confirmation of updates made
📊

Data Portability

Receive your personal data in a portable format for transfer to other services.

  • Standard data formats (JSON, CSV, XML)
  • Complete data extraction
  • Easy transfer to other platforms
  • No restrictions on data use

Enterprise Security Roadmap

Advanced enterprise features in development based on customer feedback and security best practices

🚀 Coming Soon for Enterprise Customers

We're actively developing advanced enterprise capabilities based on customer requirements and industry security standards:

🏢

Enterprise Authentication

Advanced identity and access management for large organizations.

  • Single Sign-On (SSO) integration
  • Multi-factor authentication (MFA)
  • Active Directory integration
  • Role-based access control (RBAC)
  • Custom authentication policies
🎯 Target: Q3 2026
📋

Advanced Compliance Reporting

Comprehensive audit and compliance reporting for enterprise governance.

  • Custom compliance dashboards
  • Automated audit report generation
  • Data lineage and processing history
  • Advanced security analytics
  • Regulatory compliance templates
🎯 Target: Q4 2026
🌍

Data Residency & Sovereignty

Geographic data processing options for regulatory compliance.

  • Regional data processing centers
  • Compliance-specific deployments
  • Data sovereignty controls
  • Custom infrastructure options
  • Jurisdiction-specific security policies
📊 Based on Customer Demand

💬 Help Shape Our Enterprise Security Roadmap

Which enterprise security features matter most to your organization? Your feedback directly influences our development priorities.

Security Questions or Concerns?

Our security team is here to address any questions about our data protection measures and compliance standards.