Introduction

Pirai AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at piraiai.com and use our survey automation services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, company name, job title
• Account Information: Username, password, profile preferences
• Business Information: Survey data, project details, team information
• Communication Data: Messages, support requests, feedback

1.2 Usage Information

We automatically collect certain information when you use our services:

• Technical Data: IP address, browser type, operating system, device information
• Usage Analytics: Page views, session duration, feature usage, click patterns
• Performance Data: Response times, error logs, system performance metrics

1.3 Survey and Document Data

When using our services, we may process:

• Survey Content: Questions, response options, survey logic
• Document Files: Word documents, survey specifications, exported files
• Generated Content: AI-processed survey formats, automated outputs

2. How We Use Your Information

2.1 Service Provision

• Provide and maintain our survey automation platform
• Process and convert survey documents
• Generate Qualtrics-compatible formats
• Deliver customer support and technical assistance

2.2 Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and capabilities
• Optimize AI algorithms and automation processes
• Conduct research and development

3. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data encryption in transit and at rest
• Access Controls: Role-based access and authentication
• Monitoring: Continuous security monitoring and threat detection
• Regular Audits: Security assessments and vulnerability testing

4. Your Privacy Rights

You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information

5. Cookies and Tracking Technologies

We use various types of cookies and similar technologies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage and performance
• Preference Cookies: Remember your settings and preferences

6. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States and other countries. We ensure appropriate safeguards are in place for international transfers.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing prominent notice on our platform

8. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: