Your privacy and data security are our top priorities
Last updated: October 5, 2026
Introduction
Pirai AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at piraiai.com and use our survey automation services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
Contact Information: Name, email address, company name, job title
1.4 How Your Documents Are Used — And What We Don't Do
When you upload a document to Pirai AI, it is used for one purpose only: to convert it into your target survey format. Your documents are never used to train, fine-tune, or improve any AI model.
Your document is processed, not stored for training. When you upload a Word, PDF, or Excel file, our AI reads and structures its content into a standardised Excel format, which is then used to generate your survey platform output. That is the full extent of how your document is used.
No AI model learns from your content. Pirai AI processes documents through the OpenAI API. Our OpenAI organisation has all data-sharing controls explicitly disabled, which means your questionnaire content, survey logic, and uploaded files are excluded from any model training or improvement programmes at the API level.
Your intellectual property stays yours. Your survey instruments, research design, and questionnaire logic belong entirely to you. We make no claim over them and use them only to deliver your conversion.
No respondent data, ever. We process only the documents you upload. We have no access to survey responses or participant data at any point.
1.5 Pirai AI Flow — Chrome Extension
Pirai AI Flow is a Chrome extension that works as a side panel assistant for Qualtrics dashboards. This section describes the additional data practices specific to the extension.
Data Collected by the Extension
Email address — collected for authentication via one-time passcode (OTP). No password is stored.
Qualtrics dashboard data — field definitions, widget configurations, filter settings, and page layouts are read from your Qualtrics dashboard and sent to our backend for AI processing.
Chat messages — natural language prompts you type are sent to our backend to generate widget and filter specifications.
Authentication tokens — stored locally in your browser's chrome.storage.local to maintain your session. Tokens are cleared on logout.
Data the Extension Does NOT Collect
Qualtrics credentials — we never access, store, or transmit your Qualtrics username or password.
Survey response data — the extension reads dashboard metadata (field names, widget types) but does not access individual survey responses or respondent data.
Browsing history — the extension only operates on *.qualtrics.com pages. It does not track, read, or store your activity on any other websites.
XSRF Token Usage
The extension reads a security token (XSRF-TOKEN) from your Qualtrics session cookies. This token is used exclusively to authenticate API requests back to Qualtrics on your behalf (e.g., creating widgets and filters). The token is never sent to Pirai AI servers or any third party.
Permissions
activeTab — to detect when you are on a Qualtrics dashboard page.
scripting — to read the XSRF token from Qualtrics cookies and inject a field reference panel into the dashboard page.
storage — to persist authentication tokens locally between sessions.
sidePanel — the extension's user interface renders as a Chrome side panel.
Host access to *.qualtrics.com — to read dashboard data and create widgets/filters via the Qualtrics API.
Host access to flowapi.piraiai.com — to communicate with the Pirai AI backend for authentication and AI processing.
Data Retention
Chat session history is stored on our backend for your convenience and is associated with your authenticated account. You may start a new session at any time. Authentication tokens stored locally are cleared when you log out of the extension.
1.6 Qualtrics API Toolkit — Chrome Extension
The Qualtrics API Toolkit is a free Chrome extension built for Qualtrics power users. It provides a no-code interface for bulk API operations, data preparation, and cross-instance migration. This section describes the data practices specific to the extension.
Everything stays in your browser. The Qualtrics API Toolkit processes all data locally. No file content, contact data, survey definitions, or transaction data is ever sent to Pirai AI servers.
Data the Extension Handles
Qualtrics API token — entered by the user and stored locally in chrome.storage.local. It is never transmitted to Pirai AI. It is used exclusively to make API calls directly from your browser to Qualtrics.
CSV and Excel files — uploaded for data preparation tools (CSV Comparator, CSV Data Prep, CSV Merger, Excel Merger). All processing happens in the browser using JavaScript. Files are never uploaded to any server.
QSF files — uploaded for the QSF to Excel tool. Parsed and processed entirely in the browser. Never transmitted externally.
Text IQ JSON exports — uploaded for the Text IQ to Excel tool. Processed entirely in the browser. Never transmitted externally.
Contact and transaction data — retrieved directly from Qualtrics via their API using your credentials and displayed in the extension. This data is never routed through or stored on Pirai AI servers.
Data the Extension Does NOT Collect
Survey response data — the extension does not access or process individual survey responses.
Qualtrics credentials — username and password are never requested or stored. Only the API token is used.
Browsing history — the extension does not track activity on any website. It only communicates with *.qualtrics.com endpoints.
Usage analytics — no usage events, button clicks, or user behaviour are tracked or sent anywhere.
API Calls
All API calls made by the extension go directly from your browser to Qualtrics servers (*.qualtrics.com). For certain cross-origin POST requests (such as survey migration imports), calls are routed through the extension's background service worker — this is a standard Chrome extension architecture and does not involve Pirai AI servers. No API request or response payload is stored by Pirai AI.
Permissions
storage — to persist your API token, selected data centre, and last used survey ID locally between sessions.
Host access to *.qualtrics.com — to make API calls directly to Qualtrics on your behalf, covering all Qualtrics data centre regions.
Data Retention
The extension stores no data on Pirai AI servers. Your API token and preferences are stored locally in your browser via chrome.storage.local and remain under your control. You can clear this data at any time by removing the extension or clearing Chrome's extension storage.
1.7 Google API Services & Data Usage
When you use our single-click Google Forms export feature, Pirai AI accesses Google API services to provision and configure forms directly within your Google Drive account. This section describes exactly which data is accessed, how it is used, and what we do not do.
Data Collected & Processed via Google APIs
Authentication & Tokens: When you authorise Pirai AI, we receive an OAuth 2.0 access token and refresh token tied to your Google account. Tokens are securely encrypted and used solely to perform actions you explicitly request.
Workspace & Container Creation: We use the https://www.googleapis.com/auth/drive.file scope exclusively to create a new, blank Google Form container within your personal Google Drive account. We do not inspect, read, edit, or delete any pre-existing files, folders, or documents in your Google Drive.
Form Structure & Setting Injection: We use the https://www.googleapis.com/auth/forms.body scope to inject your parsed survey questions, answer options, Likert grids, and quiz settings into the newly provisioned Google Form via server-side API calls.
Google API Limited Use Disclosure. Pirai AI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Data Exclusion & Non-Storage
No Response Data Access: Pirai AI does not collect, read, or store any survey responses, participant data, or submissions gathered by your generated Google Forms.
No Model Training: User data and content transferred via Google APIs are never used to train, fine-tune, or improve any machine learning or AI models.
Direct Ownership: All generated Google Form assets remain 100% your property within your Google Drive workspace. You may revoke Pirai AI's access at any time via your Google Account permissions.
1.8 Pirai QA Runner: Chrome Extension
Pirai QA Runner is a free Chrome extension that tests Qualtrics survey links. It answers each page of a survey in your current tab, moves through the survey, follows test plans you create, and reports the results in its side panel. This section describes the data practices specific to the extension.
Everything stays in your browser. Pirai QA Runner processes all data locally. No survey content, survey definitions, test plans, answers or reports are ever sent to Pirai AI servers or any other server.
Data the Extension Handles
Survey page content: when you scan a page or start a run, the extension reads the questions, answer options and validation messages of the survey in your current tab. It uses this content to answer the survey and to show results, and keeps it only in the side panel while you use it.
Survey definitions from the Qualtrics survey builder: when you click Load from survey builder, the extension reads the survey's question list inside your own open survey builder tab, using the Qualtrics session you are already signed in with. The question list is stored locally in your browser so you can build test plans.
QSF and test plan files: files you upload are read and processed entirely in your browser. They are never uploaded to any server.
Test plans and settings: stored locally in your browser so they are available the next time you open the extension.
Run results and reports: kept in the side panel during your session, and saved to your computer only when you choose to download a results, answers or report file.
Tab addresses: the extension checks the address of your current tab to recognise a survey link, and looks for an open Qualtrics survey builder tab when you ask it to load questions. Addresses are not recorded or kept as a history.
Data the Extension Does NOT Collect
Qualtrics credentials: the extension never asks for or reads your username, password, cookies or session tokens. Requests to the survey builder run inside your own signed in tab.
Survey response data: the extension does not access responses submitted by your respondents.
Browsing history: the extension does not track or record the pages you visit.
Usage analytics: no usage events, button clicks or user behaviour are tracked or sent anywhere.
Test Responses on Live Links
On a live survey link, the answers the extension enters are submitted to Qualtrics as a survey response, exactly as if you had answered the survey yourself, and count towards quotas. Use preview links to avoid recording test responses.
Permissions
sidePanel: to show the extension's interface in Chrome's side panel.
scripting and activeTab: to read and answer the survey in the tab you are testing, and to read the question list in your survey builder tab when you ask.
tabs: to recognise the survey link being tested, find your open survey builder tab, and restart the survey between test scenarios.
debugger: used only for drag and drop questions (pick, group and rank), which accept real mouse input only. The extension sends mouse events to the survey tab during that question and detaches straight after. It does not read network traffic, page data or other tabs.
Host access to *.qualtrics.com: to work on Qualtrics survey pages and the survey builder. Access to other domains is requested only when you test a survey on a branded custom domain.
Data Retention
The extension stores no data on Pirai AI servers. Test plans, the loaded question list and your settings are stored locally in your browser and remain under your control. You can clear them at any time by removing the extension or clearing Chrome's extension storage.
Chrome Web Store Limited Use Disclosure. The use of information received by Pirai QA Runner adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.
2. How We Use Your Information
2.1 Service Provision
Provide and maintain our survey automation platform
Process and convert survey documents
Generate Qualtrics-compatible formats
Deliver customer support and technical assistance
2.2 Service Improvement
Analyze usage patterns to improve our platform
Develop new features and capabilities
Optimize AI algorithms and automation processes
Conduct research and development
We Do Not Sell Personal Information
We do not sell, trade, or rent your personal information to third parties.
3. Data Security
We implement appropriate technical and organizational measures to protect your information:
Encryption: Data encryption in transit and at rest
Access Controls: Role-based access and authentication
Monitoring: Continuous security monitoring and threat detection
Regular Audits: Security assessments and vulnerability testing
4. Your Privacy Rights
You have the right to:
Access: Request copies of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a portable format
Restriction: Limit how we process your information
5. Cookies and Tracking Technologies
We use various types of cookies and similar technologies:
Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage and performance
Preference Cookies: Remember your settings and preferences
6. International Data Transfers
If you are located outside the United States, please note that we may transfer your information to and process it in the United States and other countries. We ensure appropriate safeguards are in place for international transfers.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Providing prominent notice on our platform
8. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: