Frequently Asked Questions

Pirai AI accepts Word documents (.docx), PDF files. Whether you have a native Word document, a digital PDF, or any other document format, simply upload it and Pirai AI will automatically extract and structure all your survey content. The system preserves all text in its original language and formatting, regardless of the file type.

Yes! Pirai AI can process scanned documents and even photos of paper surveys. If you have a paper questionnaire or printed survey, simply take a photo with your phone, convert it to PDF, and upload it to Pirai AI. Our advanced extraction technology reads questions, response options, tables, and all survey elements from images and scanned documents with the same accuracy as digital files. This makes it easy to digitize legacy surveys, research instruments, or any paper-based questionnaires.

Absolutely! Pirai AI is designed to process surveys of any size and complexity without compromising accuracy. Whether you have a 10-question survey or a comprehensive 200-question research instrument, Pirai AI delivers complete, accurate conversions in the same amount of time - typically under 10 minutes. The system automatically adapts to your document's size and structure, ensuring every question, response option, and matrix element is captured perfectly.

No! Pirai AI adapts to your existing document style. Whether you use "Q1. How satisfied..." or "1) Rate your satisfaction..." or any other formatting, the AI understands your structure. You can keep using your current templates without any changes.

Pirai AI automatically checks for spelling errors across all questions, answer options, and text content during conversion. The system generates a comprehensive typo report that highlights potential misspellings with their locations. You can download the converted Excel file, review and fix any typos or issues identified, and then upload the edited version in Step 2 for platform conversion. The Excel template structure is designed to be edit-friendly - you can make corrections directly in Excel without breaking the formatting, and Pirai AI will process your edited file seamlessly when converting to any survey platform.

Yes! Pirai AI supports surveys in 50+ languages with UTF-8 compliant processing. All text is preserved in its original script and language without translation or transliteration. This includes French, German, Portuguese, Spanish, Italian, Arabic, Chinese, Japanese, and many more.

Pirai AI supports 20+ platforms across market research, education, healthcare, and enterprise sectors, including Qualtrics (Advanced & QSF), REDCap, SurveyMonkey, QuestionPro, Forsta, Dimensions MDD, Zoho Surveys, SurveySparrow, Microsoft Forms, Google Forms, Moodle, Canvas, Kahoot, LearnWorlds, BrainCert, and more.

Yes, for platforms that support matrix questions natively (like Qualtrics, QuestionPro, REDCap, Forsta). For platforms without matrix support, Pirai AI automatically converts matrix questions into individual single-choice questions while preserving all statements and scale points.

Absolutely! After converting your Word document to the Excel template, you can convert that same Excel file to any of the 20+ supported platforms. This lets you deploy the same survey across multiple tools without rebuilding content from scratch.

Pirai AI supports: Multiple Choice (Single/Multiple Answer), Text Entry (Essay, Single Line, Form), Matrix questions, Rank Order, Constant Sum, Descriptive Blocks, Page Breaks, and platform-specific question types. The system intelligently converts unsupported question types to the closest equivalent for each platform.

Pirai AI provides intelligent conversion with warnings. For example, Rank Order questions may be converted to Multiple Choice for platforms without ranking support. Constant Sum questions might convert to text entry. You always receive clear notifications about any conversions made.

The typo check scans all question text, answer options, and matrix statements for potential spelling errors. It uses intelligent filtering to exclude technical terms, proper nouns, and domain-specific terminology. The report shows all potential typos with their locations and provides counts by question type.

For assistance, questions, or support inquiries, please contact us at admin@piraiai.com. Our team is ready to help with any questions about conversions, platform compatibility, technical issues, enterprise pricing, or agency support.

Word-to-Excel conversion typically takes under 10 minutes for most surveys. For example, converting 3 surveys with 106 questions and 490 options takes less than 10 minutes. Platform conversions (Excel to platform format) usually complete in 30-60 seconds.

No. Pirai AI is GDPR compliant by design and does not store your uploaded documents. When you upload a Word or PDF file, it stays in your browser's memory during processing and is automatically destroyed after conversion. Files are never saved to permanent storage. All processing happens in real-time with temporary handling and automatic cleanup. The platform uses privacy-first architecture. Only anonymized analytics (no personal or survey content) are logged for platform improvements.

Yes! Pirai AI uses enterprise-grade UTF-8 compliant processing to ensure perfect character encoding across all languages and platforms. Special characters, accents, and non-Latin scripts are preserved accurately throughout the conversion process.

Pirai AI uses a simple 2-step process: Step 1 converts your Word/PDF document into a structured Excel template with AI-powered extraction. Step 2 converts that Excel file into any of 20+ survey platform formats. You can edit the Excel file between steps to refine content, fix typos, or adjust formatting without breaking the structure.

Absolutely! Once you've converted your Word document to Excel in Step 1, you can use that same Excel file to convert to as many different platforms as needed. This is perfect for multi-platform deployments, platform migrations, or testing the same survey across different tools without rebuilding content.

Pirai AI uses a 2-step approach where Excel serves as the universal intermediate format. This design gives you maximum flexibility - you can review, edit, and validate your survey structure in Excel before converting to any platform. It also allows you to convert the same content to multiple platforms without starting over.

Each platform converter in Pirai AI shows key capabilities like matrix question support, recode value handling, and complexity rating. The platform displays whether your specific survey features (like matrix grids or custom scoring) are supported natively or will be converted to alternative formats. This helps you choose the platform that best matches your survey requirements.

Pirai AI intelligently converts unsupported features to the closest equivalent. For example, matrix questions become individual single-choice questions on platforms without matrix support, and ranking questions may convert to multiple choice. You always receive clear warnings about any conversions made, so you know exactly how your survey will appear in the target platform.

No question limit! Pirai AI handles surveys of any size, from 10 questions to 200+ questions. The intelligent chunking system automatically processes large documents while maintaining accuracy and completeness throughout the entire survey.

Pirai AI accepts Word and PDF files up to 5MB, which accommodates surveys with hundreds of questions. If you have an exceptionally large document, consider splitting it into logical sections or reach out to admin@piraiai.com for assistance with enterprise-scale conversions.

Pirai AI uses advanced language models optimized for survey structure recognition with low-temperature settings for consistent, accurate results. The system includes automatic quality validation and spell-checking. While the AI is highly accurate, we recommend reviewing the Excel output before Step 2 - that's why we make it easy to download, edit, and re-upload.

Yes! Pirai AI is perfect for migrating surveys between platforms. If you have an existing survey specification, convert it to Excel in Step 1, then convert to your new target platform in Step 2. This eliminates the need to manually rebuild surveys when switching tools or managing multi-platform deployments.

Yes. After Step 1, you can share the Excel file with team members for review and editing. Multiple people can review questions, fix typos, or adjust wording in Excel. Once finalized, anyone can upload the edited Excel file in Step 2 to generate platform files. This makes Pirai AI ideal for research teams, agencies, and organizations with approval workflows.

Absolutely! Pirai AI supports research-focused platforms like Qualtrics, QuestionPro, REDCap, and Forsta. The system preserves complex question structures, matrix grids, and custom recode values essential for research data analysis. The multilingual support and privacy-first design make it ideal for international and sensitive research projects.

Yes! Agencies and consultants use Pirai AI to accelerate survey programming for clients. Convert client specifications to multiple platform formats quickly, handle multi-regional deployments with multilingual support, and deliver projects faster while maintaining quality. Contact admin@piraiai.com for enterprise pricing and agency support.

Manual survey programming typically takes hours or days and is error-prone, especially for large surveys. Pirai AI converts the same survey in under 10 minutes with consistent accuracy. The AI handles tedious data entry, formatting, and structure conversion automatically, while you focus on content quality and platform-specific optimizations.

Qualtrics Advanced format (.txt) is a human-readable text format you import through the "Import from Word" feature - great for reviewing before import. QSF format (.qsf) is Qualtrics' native JSON format that you import through "Import Survey" - it creates a complete, ready-to-use survey instantly. Both formats work perfectly; choose based on your preference and workflow.

The Excel template uses 7 standardized columns: Block Name, Question ID, Question Text, Question Type, Answer Option Text, Recode Value, and Matrix Type. This structure is designed to capture all survey elements in a platform-agnostic format that can be converted to any target platform.

Yes, for platforms that support custom recode values (like Qualtrics, REDCap, Forsta). The Recode Value column in the Excel template preserves your custom coding scheme. For platforms without recode support, the system uses simplified sequential numbering.

The current version focuses on question and response conversion. Advanced features like display logic, skip logic, and branching are handled through the platform's native tools after import. Pirai AI ensures the foundational survey structure is perfect for you to add platform-specific logic.

Each platform conversion includes detailed import instructions specific to that platform. For example, Qualtrics QSF files can be imported directly through Survey → Create New → Import Survey. Instructions are tailored to the file format and platform's import process.